Good customer service ,their cars are durable and affordable,you have your car serviced when you purchase from them

A very positive experience. Treated with respect and care!! Will continue to use them and recommend to others.

Great customer service. Continue your great communication with your customers. The manager and finance officer were friendly and professional. Joel made sure that I would get the best out of the vehicle I was trying to purchase. I recommend this dealer for future customers

Better than I expected. Car was washed with the service! Service completed within an hour.

Joel Kamden was a pleasure to work with. He was not only professional but also incredibly patient throughout the entire process. He never rushed us and stayed engaged until we had completed everything to our satisfaction.

Me gusta mucho el dealer. Y todo el personal muy amable lo recomiendo a mis amigos y familiares

He was Very kind , patient, and professional. Gave me great advice and recommendations on what I can add to the car.

Great Services and understanding and this dealership get the deal done Everyone that work with us gave us awesome customer services. The manager even gave us upgrade vehicle and discount

Service Director Roy Ucanda of Jim Coleman Nissan of Silver Spring, Maryland, Thank You for helping us out by tracking down the needed critical part to get my vehicle back on the road after an accident! I live in St Louis, MO and I have my car at a local body shop that services large St Louis Nissan dealership. They could not track down on last critical part to get my vehicle back to me. With that, I called Roy a U purchased my car at Jim Coleman last year. In less 2 hours Roy tracked down that part for me, took the body shots info for the body shop and followed through to get it shipped to St Louis so that we could get our car back on the road. Roy went above and beyond to help us out. Thank you Roy! What a great experience!

Fast and efficient. Honored website pricing. Easy transaction completed within a few days. Thank you!

We bought a new pathfinder. Staff was knowledgeable and helpful. Sales and finance were really easy to work with. We love our pathfinder.

I had the pleasure of purchasing my new Nissan Ariya from Jim Coleman Nissan of Silver Spring, and the entire experience exceeded my expectations. From the moment I walked in, the team (Richard Okogun, Jay Adelson, Ike Oyegun, Ashley Britton and Tom) were welcoming and professional. They patiently answered all my questions, also the neediness of my need and wants in my new Ariya. Ensuring I understood all the features of my new vehicle. The transaction was transparent and hassle-free, reflecting their commitment to customer satisfaction. I'm thrilled with my purchase Nissan Ariya Platinum+ E-Force and would highly recommend Jim Coleman of Silver Spring, to anyone looking for a seamless car-buying process, be it new or used.

He’s the consummate Professional, he always goes above and beyond to ensure customer satisfaction.

Good. Customer service. Wait time was not bad. I appreciate having my car cleaned at the end of service

I had some maintenance done on my car and it was relatively easy. I didn't even have to wait much longer. Bryan was friendly and nice. My overall experience was great and hassle free. Thank you!

Place is clean, individuals are friendly and professional. I feel welcomed and appreciated. Thank you

This was almost as painless as car buying experience I’ve ever had. The sales person Richard was polite and engaging, not overbearing and the finance team worked with me to get a decent price. Overall, I would recommend this team immediately.

I can't speak for Sales, and we've only been here once for service, but the issue we brought our vehicle in for turned out to be complex and expensive. Our Service Advisor, Bryan, seemed genuinely committed to making sure our problem was resolved satisfactorily and that we were treated fairly (I assume others he coordinated with deserve credit as well, but he was the person we interacted with). If my experience was typical for this Service Dept, I would definitely recommend them to others. Nissan N AM & Jim Coleman Nissan should know that providing service like this is the way to build customer loyalty. Our whole adventure was not fun, and it was still quite expensive, but Bryan and his colleagues did the best they could (which turned out to be quite good) to make things better.

Great customer service provided in all areas. John M. went all the way to ensure I'm satisfied with my purchase. For the entire managerial staff. Thank you for your consistency's and concern for your customers. You all rock!!! Pastor Kay....

Excellent customer service, communication. Thomas cared and wanted to make sure I left okay with my vehicle.

The man helping me by the name of Ed was very kind and made sure that the car I was buying was up to spec.

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VEHICLE WAS CHECKED IN RIGHT AWAY AND WAS COMPLTED FAST WITH GREAT COMMUNICATION. VERY HAPPY WITH MY SERVICE

With very few words all I can say is the service was great and efficient.

Great service in all areas. Thank you for your consistency's and concern for your customers.