thank you for everything you did everything was awesome job will done thank you again Kelvin

The service was great. And the process was easy!! I have been a nissan owner for 20 years!!! Nissan is reliable and the vehicle holds it valve!!

Mr. Min was professional and respectful. Most customers think of car salesmen as pushy, unrealistic and rude. He was none of those things. He respected every time he was asked to step away. Great service and patience.

Joel was great! I'd recommend him to anyone looking to buy a car. Great guy and great dealership.

They were personalized, and patient, definitely not pushy. They took the time to ask us questions to then make suggestions that would work.

Thomas is who should be representing any and all organizations in the world. He is the epitome of customer service and how it should be done. Give him a raise. Mario, the technician, gave me the confidence that all my cars should be serviced by him. Kudos to Jim Coleman you made the greatest selection of representatives.

Very satisfied with the service received. Location was very convenient to my home and was happy about receiving the additional information that I need for my vehicle.

Everyone was very pleasant. I went in for an oil change and ended up getting additional services. I used to go to the Laurel location, but I’ve found my new location!

It the best when you bring your car in they take good care of you. Very nice

The problem that I brought my car in for was not found. I agreed to pay $227(?) for diagnostics but I was not charged.

I came to Jim Coleman Nissan of Silver Spring 30 min driving from my home to see some of the 2025 Nissan Rogue cars that I saw the detailed ad on its website. I was greeted by the saleman Aung Myat Min and after asking what I came for, he immediately took me to the parking lot, showed 2 cars SV and SV with premium package. He has excellent technical knowledge about the cars and explained to me both car features then asked me to do a test drive. Thanks to his explanations and this test drive I was in favor of the SV with premium package. After that he turned over to a manager (sorry I forgot his name) to discuss the price including a trade-in of my Nissan 2013 Rogue. This manager was polite and respectful when we were negotiating the trade-in price. After the final price was settled, Min did the required paperwork, including valuable help to set up: 1/ my Nissan account, 2/ Geico insurance update for new car via my phone ap... He took time to show me the Nissan online ap such as owner's manual, warranty... After all paperwork done, I met with Jay Adelson to finalize finance arrangement. He carefully reviewed each page of the document and caught one mistake about the title name of the trade-in car and promptly corrected it then got my signatures for all pages. He also explained different maintenance packages. A pleasant surprise to me is the extra efforts by Min thru Jay's request to come to my home to collect a check, trade-in car title and extra key and my wife's signatures for the finance document (instead of waiting till the following week). Min also had the new car cleaned and filled with gas, and gave me the old license plates from the trade-in car to return to DMV. In summary: I may have missed to write down something but it was a very pleasant experience to deal with Jim Coleman Nissan Silver Spring. People worked hard, efficiently to finalize the deal for me to drive home with a new car. My wife and I are very happy.

Great service, the oil change was quick and fast and I appreciate the car wash afterwards. The small things make a huge impact with-in your customers and I appreciate it very much.

Excellent service . I liked everything. Me and my wife really happy for this car. Thank

was fast and good. the appointment was respected and the service was done on time.

If you’re looking for a great experience,here’s the place!! Honest,clean,and friendly!

This dealership and salesman Thomas Marshall were very patient with me and they deserve a bonus

My time here was incredible. Each department took great care of me and my father. Even when I first bought my car, the process was smooth and it was simple for me (a 17 year old at the time) to understand what was going on. I just went back to get my car serviced and even the service department was on top of things and provided great communication! Before they let me go, they even washed my car for me! It was such a thoughtful thing to do. I don’t even mind if they are a 45 minute drive away from me, they get the job done!

Bought my first car with this dealer. Service was great! The sales person Aung Myat Min in particular was very professional and didn’t pressure me at all. During the test drive he really gave me space to experience the car and gauge for myself my interest. I ended up buying the Nissan Z. They were willing to negotiate a fair price and are loaning me a rogue while they fix a recall w the Nissan Z. 5/5. Highly recommend.

Excellent sales experience. Min was great at answering all my questions, had kept the car ready for test drive as soon as I arrived. He also did a video call to show me the vehicle since I lived far away from the dealership. He was also able to provide a realistic price that I could use for negotitions

The waiting area was clean, comfortable and stocked with a keurig, bottled water, tea and ho water, and vending machines. The questions I asked were answered with a smile and genuine willingness. Thomas remembered me, just like every other time I had my oil changed at Jim Coleman Nissan of Silver Spring.

Thomas was very proactive, sending me a video of the truck and negotiating a very reasonable price upfront.

This dealer ship is very helpful and most of all Thomas Marshall is one of the best salesmen I’ve ever had. . He explains everything and helps and cares about his customers . This is the second car I bought in two years and having him as a salesman keeps me coming back to Nissian.. He goes out of his way to show us every car that he thinks will be best for us.. I will refer all family members to Nissian and especially to Thomas Marshall. Thank you everyone from Nissian. Debbie Papagiannopoulos

Great service every time. Always very punctual and they go out of their way to help.

Great customer service , everything was well explained, an estimated time of completion was provided also

Great car buying experience. I will go to Jim Coleman for my next car purchase.